Privacy Policy
This Privacy Policy explains how Betfair Casino ("we", "us", "our") collects, stores, uses, and protects personal data when you visit our website and use our services. By registering an account or continuing to use the platform, you acknowledge that you have read and understood this policy.
Data Controller
Betfair Casino is the entity responsible for processing your personal data. For privacy-related enquiries, data access requests, or complaints, please contact us through the Contact page or via our support channels.
Categories of Data We Collect
Depending on how you interact with our platform, we may process the following categories of information:
- Contact details — name, email address, phone number, and postal address.
- Account information — username, registration date, preferences, and communication history.
- Gaming data — game history, bets placed, wins, losses, and bonus usage.
- Payment information — transaction records, deposit and withdrawal methods, and verification documents submitted for KYC.
- Technical data — IP address, browser type, device identifiers, operating system, and log files generated during your sessions.
- Cookies and similar technologies — as described in our separate Cookies Policy.
Purposes of Processing
We process personal data for the following purposes: to create and manage your account and fulfil contractual obligations; to process deposits, withdrawals, and gameplay; to verify your identity and age in compliance with KYC and anti-money laundering requirements; to maintain platform security and detect fraudulent activity; to comply with legal and regulatory obligations; and, where you have given consent, to send promotional communications and personalised offers.
Data Security Measures
We implement industry-standard safeguards to protect your information, including 256-bit SSL encryption for data in transit, restricted access controls for authorised personnel only, segregated storage of sensitive financial data, and regular internal reviews of our security practices. While no system is entirely immune to risk, we continuously work to maintain a robust protective environment.
Sharing Data with Third Parties
We may share personal data with payment processors, identity verification providers, game software suppliers, regulatory authorities, and professional advisers where necessary to operate the service or comply with applicable law. Transfers are governed by data protection agreements and, where relevant, mechanisms recognised under regulations such as the GDPR. We do not sell your personal data to third parties for their independent marketing purposes.
Retention and Deletion
Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, and regulatory retention periods. When data is no longer required, it is securely deleted or anonymised in accordance with our internal retention schedule.
Your Rights
Subject to applicable law, you may have the right to: access the personal data we hold about you; request correction of inaccurate information; request deletion of your data where legally permitted; restrict or object to certain processing activities; request data portability; and withdraw consent for marketing communications at any time. To exercise these rights, contact our support team with sufficient details to verify your identity.
Cookies
Our website uses cookies and similar tracking technologies. For full details on categories, purposes, and management options, please refer to our Cookies Policy.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in legislation, technology, or our business practices. Revised versions will be published on this page with an updated effective date. Continued use of the platform after changes are posted constitutes acceptance of the updated policy.